Delivery Information

What are your delivery costs and options?

Our standard delivery service is within 24 – 72 hours (Monday to Friday) to most UK addresses, when you order before 5pm. The delivery charge is £8.99 OR it's free if your order is £99 or more.

Delivery can be up to 10 business days, if we are flooded with orders, we might extend this delivery window so that we can keep our promise to the customers who have already ordered.

If you want your wine to be delivered on a specific day, you can notify us via email help@baacco.com or when you checkout and we will confirm whether this is possible.

Who makes the delivery?

Our merchant partners’ and their couriers make all deliveries, delivery options for each product are listed on the relevant product page, and each order is sent to you directly by the merchant partners that the wine is sold by. On baacco.com merchants agree to make sure they deliver when you’re expecting them to, and their delivery prices are fair and reasonable.

Cut off times specified are given as a guideline only. Always check the Product Page for accurate delivery information.

Delivery costs for non-standard (eg, more than 2 cases 24 bottles, magnums or jeroboams and above) items will vary.

Do you deliver to my area?

We deliver to most UK addresses - but we're unable to make deliveries to Guernsey or Jersey postcodes.

Also, our standard 24 – 72 hour delivery service does not apply to certain postcodes. Please see below for a list of exceptions - and please note that we don't offer Saturday morning delivery to any of the postcodes listed below.

  • Orders to the following postcodes take a minimum of 3 days to arrive: AB10 to AB56, AB99, BT1 to BT49, BT51 to BT58, BT60 to BT71, BT74 to BT82, BT92 to BT94, DD6 to DD11, FK18 to FK21, IM1 to IM9, IM99, IV1 to IV28, IV30 to IV32, IV36, IV40, IV52 to IV54, IV63, KA27, KA28, KW1 to KW3, KW5 to KW14, KY9, KY10, KY15, KY16, PA20 to PA33, PA35 to PA 38, PA49, PH5 to PH26, PH30 to PH39, PH49, PH50, PO30 to PO41, TD1 to TD14.

  • Orders to the following postcodes take 4 days to arrive: TR21 to TR25

  • Orders to the following postcodes take up to 5 days to arrive or a little longer in very remote areas: HS1 to HS9, IV41 to IV49, IV51, IV55, IV56, KW15 to KW17, PA34, PA41 to PA48, PA60 to PA78, PA80, PH40 to PH44, ZE1 to ZE3

What if I am not in when you deliver?

Our merchants’ delivery partners will leave your wine in a safe place if you're not in (please leave instructions at checkout).

If you have any delays or problems, just give email us on help@baacco.com